“1. GENERAL INFORMATION

We want to guarantee you the best quality of products and services and ensure secure access to interesting content and information provided on our website. For this reason we would like to inform you about our methods of collecting and using your personal data, statistics, cookies, as well as other services.

In accordance with the Act of 25 May, 2018, we are obligated by the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (referred to as the “GDPR”). For this reason, we would like to inform you about the way we process your data and about the rules of processing valid since 25 May, 2018.

The controller of your data collected by LONICS is Katarzyna Lopes, ul. Kasjopei 7, 01-934 Warsaw. To contact us regarding personal data protection and changes please use the e-mail address: info@lonics.pl

  1. PURPOSE AND SCOPE OF DATA COLLECTION
  1. Through the website, we collect information provided voluntarily by the User.
  2. In order for us to be able to provide you with services in accordance with our business profile, we process the data provided via the website for various purposes, but always in accordance with the law. Below, we list in detail what personal data we collect, the purpose of data collection and the legal basis: if you want us to create and send an offer by e-mail, or by phone, we would like to inform you that we process data such as:
    1. name and surname,
    2. e-mail address,
    3. phone number,
    4. possibly other data provided in the inquiry.

The legal basis for this data processing is Art. 6 sec. 1(a) of the GDPR, which allows the processing of personal data on the basis of a voluntarily granted consent. You can always contact us using the contact form on our website. In order to correctly identify your request, we process such data as:

  1. name and surname (if provided),
  2. phone number,
  3. e-mail address,
  4. possibly other data provided in the inquiry.

The legal basis for such data processing is Art. 6 sec. 1(b) of the GDPR, which allows the processing of personal data if they are necessary for the performance or conclusion of a contract; if you decide to provide your data in order to obtain an offer, we understand this as your consent to the processing of these data, at which point the legal basis for such processing is Art. 6 sec. 1(a) pf the GDPR, which allows the processing of personal data on the basis of a voluntarily granted consent.

  1. Providing data is always voluntary, but necessary for the User to start the action for which the given form is intended. However, in some cases, providing certain personal data is necessary in order for us to meet your expectations regarding the use of services.
  2. We would like to inform you that we do not make automated decisions, including those based on profiling. The content of the inquiry, which is sent via the contact form, is not assessed by the IT system. The proposed price for the service in no way results from an assessment made by any IT system.
  3. We do not sell personal data provided in the forms, we do not share them with third parties, in particular we do not transfer personal data outside the EEA or to international organisations.
  1. The controller may be required to provide information collected by the website to authorities on the basis of lawful requests to the extent resulting from the request.
  2. INFORMATION ABOUT COOKIES
  1. The website uses cookies, which are IT data, in particular text files that are stored on the Website User’s end device and are intended for using the website. Files of this type usually contain the name of the website they come from, their storage time on the end device and a unique number.
  2. Our websites use three types of cookies:
    1. Functional – they are always on because they enable the basic operation of the website. These are, among others, cookies that allow you to remember the user during a session or, depending on the options selected, from session to session. Their task is to enable quick loading of subpages, the shopping cart and the order fulfilment process, as well as help in solving problems with security and compliance with regulations.

 

    1. functionality-enhancing: these cookies help us improve the site by providing information about its use by users. In some cases, these files enable faster processing of the request and save selected website preferences. Disabling these files may result in poorly adapted recommendations being displayed and the website functioning slowly.

 

    1. social and advertising: cookies from social media for advertising purposes (operated by third parties) collect information in order to better adapt the displayed ads to the user’s interests. In some cases, in connection with the above-mentioned files, the user’s personal data is processed. Lack of consent to the processing of this type of cookies may result in displaying to the user advertisements that do not meet his expectations or the inability to establish an effective connection with Facebook, Twitter or another social network, as well as the inability to share content on social media.
  2. Cookies are used for the following purposes:
    1. creating statistics that help understand how Website Users use the website, which helps improve website structure and content;
    2. maintaining the Website User’s session (after logging in), thanks to which the User does not have to re-enter the login and password on every subpage of the Website;
    3. determining the user’s profile in order to display for him tailored materials in advertising networks;
  1. The Website uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored on the User’s end device for the time specified in the cookie file parameters or until they are deleted by the User.
  2. The user can change the settings at any time in the “Cookie settings” section
  3. We store the information contained in cookies until you withdraw your consent or update (overwrite) these data.
  4. Cookies may be used by advertising networks, in particular by the Google network, to display advertisements tailored to the manner in which the user uses the Website. For this purpose, they may keep information about the user’s navigation path or the time spent on a given page.
  5. In terms of information about User preferences collected by the Google advertising network, the User can view and edit information from cookies using the tool: google.com/ads/preferences/
  6. The Website Users may change their cookie settings at any time. Detailed information on the settings and methods of handling cookies is available in the software (web browser) settings.

Examples of editing options in popular browsers:

Mozilla Firefox: www.support.mozilla.org/pl/kb/ciasteczka

Internet Explorer: www.support.microsoft.com/kb/278835/pl

Google Chrome: www.support.google.com/chrome/bin/answer.py?hl=pl&answer=95647

Safari: www.safari.helpmax.net/pl/oszczedzanie-czasu/blokowanie-zawartosci/

  1. Currently, our website uses the following cookies:
    1. Functional Cookies – They are always on as they allow the basic operation of the website. They help us improve the website, which makes it load faster and uses fewer resources on your computer, remembering your preferences. Disabling these files may cause the page to be displayed incorrectly
    2. Google Analytics – For statistical and analytical purposes, the website collects demographic data (age range, geolocation, gender) from Google settings. More information: www.policies.google.com/privacy/update?gl=pl#infocollect
    3. Facebook Pixel Code – Facebook’s Pixel allows you to display advertisements better suited to your interests.

More information www.facebook.com/policies/cookies/

    1. Remarketing code – Google Ads

A Google Ads advertising script allows you to display relevant ads, including remarketing, thanks to which you can take advantage of promotional offers.

More information www.policies.google.com/technologies/types?hl=pL

  1. USER RIGHTS
  1. With respect to the rights of Users resulting from the provisions on the protection of personal data, we inform you that you have the right to:
    1. access to your personal data, edit and delete them, or limit their processing,
    2. object to the processing of personal data,
    3. transfer of personal data. At the same time, we would like to point out that the above-mentioned rights are not absolute and in some situations we may legally refuse to comply with them. In accordance with the provisions, we may refuse to take into account the objection if we prove that:

– there are legitimate grounds for processing that override your interests, rights and freedoms or

– there are grounds for establishing, investigating or defending claims

  1. At any time you can object to the processing of your personal data for marketing purposes, which has been provided to us on the basis of your voluntary consent. We also inform you that the withdrawal of consent does not affect the legality of the processing of data by us that took place before the withdrawal. In such a situation, after receiving the objection, we will stop processing for this purpose.
  2. You can exercise your rights by contacting us at the following address: info@lonics.pl
  3. If you believe that your personal data are being processed contrary to the legal provisions, you can lodge a complaint with the supervisory body, which from 25 May, 2018 is the President of the Personal Data Protection Office.
  1. PERIOD OF PROCESSING OF PERSONAL DATA
  2. In accordance with applicable regulations we try to limit the storage of personal data that is no longer used.
  3. The data provided by you processed for the purpose of handling your inquiry will be processed by us for the duration of the correspondence, and then, depending on the outcome, either will be added to our customer base, or will be deleted if no cooperation is established.
  4. Regarding the individual periods of personal data processing, we kindly inform you that we process personal data as follows:

– in relation to personal data that were collected when pricing the service, when no contract was concluded immediately – until it becomes obsolete,

– in relation to data processed on the basis of consent, i.e. data used to provide marketing information, they will be processed until the consent is withdrawn.

  1. The data processed in connection with the conclusion and performance of the contract will be processed in accordance with the applicable provisions on the pursuit of claims that LONICS or the User may pursue under the contract; this period is extended by one year.
  2. We count the periods in years from the end of the year in which we started processing personal data in order to improve the process of deleting or destroying personal data. A separate calculation of the deadline for each concluded contract would entail significant organisational and technical difficulties.
  3. An additional year related to the processing of personal data collected for the performance of the contract is dictated by the fact that you can hypothetically submit a claim just before the expiry of the limitation period, the request may be delivered with a significant delay, or you may incorrectly define the limitation period for your claims.